Engagement Specialist
Amdavad X Talent Hub
Job Overview
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Date PostedMarch 25, 2025
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Location (City)Ahmedabad
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Expiration dateApril 24, 2025
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ExperienceAny
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GenderUnisex
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IndustryAny Industry
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QualificationBachelor Degree
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Career LevelExecutive
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Post TitleEngagement Specialist
Job Description
The Engagement Specialist will be responsible for building and maintaining strong relationships with the brand’s audience across various platforms. This role focuses on community engagement, social media interactions, and customer experience enhancement to strengthen brand loyalty and drive engagement.
Key Responsibilities:
Act as the primary point of contact for community interactions on social media, forums, and other online platforms.
Respond to comments, messages, and customer queries in a timely and engaging manner.
Foster meaningful conversations to increase audience participation and brand affinity.
Collaborate with the social media and content teams to develop interactive campaigns, polls, and discussions.
Monitor and manage online brand reputation, addressing any negative feedback proactively.
Organize and execute community events, webinars, and live sessions to enhance audience engagement.
Identify and collaborate with influencers, brand ambassadors, and key community members.
Gather audience feedback and insights to improve engagement strategies.
Track and analyze engagement metrics to optimize community growth efforts.
Stay updated on social media trends, audience behaviors, and competitor engagement tactics.
Requirements:
✔️ Education: Bachelor’s in Marketing, Communications, Public Relations, or related field.
✔️ Experience: 2-5 years in community management, social media engagement, or customer relations.
✔️ Skills: Strong communication, relationship-building, and problem-solving abilities.
✔️ Preferred Experience: Familiarity with social listening tools, CRM platforms, and online reputation management.
Perks & Benefits:
✅ Competitive salary with performance incentives.
✅ Work in a dynamic and interactive environment.
✅ Opportunity to lead engagement initiatives for a growing brand.
✅ Access to industry events, networking opportunities, and community-building tools.